Be advised that all payments are sent out within 7 days following each pay period's end.
We will send you an email notification alerting you of any payout made to your account.
Payment by Payoneer or Paxum
If you are receiving payments with Payoneer or Paxum, payments are sent within 7 days following each pay period's end. You should receive the funds in your account the same day they are sent.
Common reasons you haven't received a payout include:
A payout was not generated. Sometimes broadcasters believe they should have received a payment, however they have not earned the minimum payout, did not convert tokens, or have converted tokens into the next pay period. If this is the case, you can still receive a payment the next period. Converted tokens do not expire and the next pay period would be in less than two weeks.
USPS can not deliver the check to the address you provided. When this happens they return the check back to us and we contact you for a new address. We suggest waiting to see if the check arrives, or we can expedite the process by canceling the check and sending it to a different address. For those who have issues receiving checks and are in the USA, we recommend the Direct Deposit payment method.
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